Onventis System Status Status

All Systems Operational

About This Site

On this page you can find status information on Onventis services and apps, including incidents as well as planned maintenance on our platform. Check back here to view the current status of the services and apps listed below.

If you are encountering issues not listed on this page, please contact Onventis Customer Service.

Onventis Buyer Operational

Onventis Invoice Processing Operational

Onventis Spend Analytics Operational

Supplier Portal Operational

Onventis Mobile Operational

Onventis Workflows Mobile Operational

Infrastructure & Network Operational

SFTP (ftp.onventisdc.com) Operational

SFTP (ftp.onventis.de) Operational

Site-to-Site VPN Operational

E-mail (outgoing) Operational

Onventis Service Portal Operational

Onventis Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

Scheduled data center maintenance

Completed - The scheduled maintenance has been completed.
Apr 15, 20:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:00 CEST

Scheduled - We will be undergoing scheduled maintenance in our data centers, affecting Onventis Buyer customers on the following tenants:

PSP21
PSP22
PSP005
PSP006
PSP013
PSP015
PSP017
PSP018
PSP033
PSP035
PSP042
PSP052
PSP055
PSP056
PSP061
PSP062
PSP064
PSP067
PSP072
PSP079
PSP080
PSP083
PSP085
PSP091
PSP097
PSP099
PSP105
PSP106
PSP107
PSP117
PSP118
PSP125
PSP128
PSP129
PSP131
PSP132
PSP133
PSP135
PSP140
PSP144

The application and any interfaces to and from third-party systems may be unavailable for a short period within this time frame.
Apr 14, 17:30 CEST

Apr 14, 2025

Issue with outbound email delivery

Resolved - This incident has been resolved.
Apr 14, 23:15 CEST

Update - The incident has been resolved. While some short delays in email sending are still possible, we continue to monitor our systems.
Apr 14, 17:28 CEST

Update - We are continuing to monitor for any further issues.
Apr 14, 15:21 CEST

Monitoring - Based on the latest update from our email provider, emails are being sent as of around 14:00 (CEST).
Please allow some time until all stuck emails have been processed. Status updates in the Onventis Buyer email queue may be delayed.

We continue to monitor the situation and post updates as they become available.
Apr 14, 15:01 CEST

Update - As of now, we see all emails sent since Monday, April 14, around 05:30 (CEST) not do be delivered.
Based on the latest status update by our email service provider, all stuck emails should be delivered automatically once the incident has been resolved.

We will give an update as soon as we have new information.
Apr 14, 11:25 CEST

Identified - Our email service provider is experiencing an active incident concerning outbound email delivery.

The issue has been identified and the email service provider is working on fixing the issue as of 10:38 (CEST).
Apr 14, 10:55 CEST

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.