Monitoring - During the period of Dec 07, 2025 – 16:43 to Dec 08, 2025 – 09:40, the (S)FTP of Onventis could not be reached.
As a result, data could not be stored on the server for import or export processes

Action Possibly Required
Please verify whether any uploads to or transfers from the (S)FTP need to be re-submitted again.

The service has been restored and we are continuing to monitor for any further issues.

Dec 08, 2025 - 11:18 CET

About This Site

On this page you can find status information on Onventis services and apps, including incidents as well as planned maintenance on our platform. Check back here to view the current status of the services and apps listed below.

If you are encountering issues not listed on this page, please contact Onventis Customer Service.

Onventis Buyer Operational
Onventis Invoice Processing Operational
Onventis Spend Analytics Operational
Supplier Portal Operational
Onventis Mobile Operational
Onventis Workflows Mobile Operational
Infrastructure & Network Operational
SFTP (ftp.onventisdc.com) Operational
SFTP (ftp.onventis.de) Operational
Site-to-Site VPN Operational
E-mail (outgoing) Operational
Onventis Service Portal Operational
Onventis Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

Unresolved incident: (S)FTP service could not be reached..

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 00:00 CET
Update - We are continuing to verify the maintenance items.
Nov 30, 20:51 CET
Verifying - Verification is currently underway for the maintenance items.
Nov 30, 20:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 CET
Scheduled - To ensure continued reliability, performance, and security of the Onventis Cloud, we will perform a planned infrastructure upgrade.

As part of this upgrade, our firewall will be migrated to a modern, more powerful platform – further strengthening the foundation of our cloud environment and enhancing stability and security.

During this time, all Onventis services will be temporarily unavailable. If you have scheduled processes such as data imports, integrations, or automated jobs, we recommend reviewing them in advance to avoid interruptions during this time.

Oct 29, 11:42 CET
Nov 30, 2025
Nov 29, 2025