Onventis System Status Status

All Systems Operational

About This Site

On this page you can find status information on Onventis services and apps, including incidents as well as planned maintenance on our platform. Check back here to view the current status of the services and apps listed below.

If you are encountering issues not listed on this page, please contact Onventis Customer Service.

Onventis Buyer Operational

Onventis Invoice Processing Operational

Onventis Spend Analytics Operational

Supplier Portal Operational

Onventis Mobile Operational

Onventis Workflows Mobile Operational

Infrastructure & Network Operational

SFTP (ftp.onventisdc.com) Operational

SFTP (ftp.onventis.de) Operational

Site-to-Site VPN Operational

E-mail (outgoing) Operational

Onventis Service Portal Operational

Onventis Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Microsoft API Failure impacting email processing in Onventis Invoice Processing and Service Portal

Resolved - This incident has been resolved.
Nov 26, 09:49 CET

Monitoring - Microsoft reports that the fix addressing this issue has been deployed to nearly all affected environments.
We don't see any impact on our end anymore and are monitoring the situation.
Nov 25, 17:37 CET

Update - Microsoft started to deploy a fix to the affected environments, which should restore functionality soon.
We are awaiting the final confirmation. The next update is expected by 5:00 PM GMT+1.
Nov 25, 15:20 CET

Identified - We are investigating an issue with email processing that is impacting Onventis Invoice Processing customers as well as the Onventis Customer Service Portal. The issue is causing email not to be processed as expected. This is a wide-spread issue affecting various services on Microsoft's end, and we are currently awaiting their resolution.

Possible impact:
- Invoices received via email are not processed or processing is delayed
- Customer Service requests sent via email are not processed or duplicate requests/comments may be created

The next update from Microsoft is expected on Monday, November 25, 2024 at 3:00 PM GMT+1.
Nov 25, 14:16 CET

Nov 25, 2024

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.