Issue with outbound email delivery
Incident
Report for Onventis System Status
Resolved
This incident has been resolved.
Update
The incident has been resolved. While some short delays in email sending are still possible, we continue to monitor our systems.
Update
We are continuing to monitor for any further issues.
Monitoring
Based on the latest update from our email provider, emails are being sent as of around 14:00 (CEST).
Please allow some time until all stuck emails have been processed. Status updates in the Onventis Buyer email queue may be delayed.
We continue to monitor the situation and post updates as they become available.
Please allow some time until all stuck emails have been processed. Status updates in the Onventis Buyer email queue may be delayed.
We continue to monitor the situation and post updates as they become available.
Update
As of now, we see all emails sent since Monday, April 14, around 05:30 (CEST) not do be delivered.
Based on the latest status update by our email service provider, all stuck emails should be delivered automatically once the incident has been resolved.
We will give an update as soon as we have new information.
Based on the latest status update by our email service provider, all stuck emails should be delivered automatically once the incident has been resolved.
We will give an update as soon as we have new information.
Identified
Our email service provider is experiencing an active incident concerning outbound email delivery.
The issue has been identified and the email service provider is working on fixing the issue as of 10:38 (CEST).
The issue has been identified and the email service provider is working on fixing the issue as of 10:38 (CEST).
This incident affected: Onventis Buyer, Supplier Portal and Infrastructure & Network (E-mail (outgoing)).
